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Finally! Sephora now caters to their clients in the Philippines through their online site

I accidentally found out about it when I was looking for a shop where I can buy Supergoop Lip balm. They offer free delivery for orders worth Php1300 and above so I ordered a Mario Badescu Shampoo & Conditioner as well. You also get a free sample upon checkout and apparently you’re supposed to get a bag/pouch but I didn’t get one 😦

Shipping is pretty fast. I ordered July 17 and I received an email saying they tried to ship my order on July 20. Their partner courier, Aramex is a bit of a pain because they did not bother calling me back and they don’t have a number on their site. They also do not answer their emails — not until I cc’ed their VP and President.

I would say I’m happy with the shopping experience but I’m giving it a 7 out of 10 because of the issue with the courier and because I didn’t get the pouch.



  • Navigation 100%
  • Ease of Check Out Process 100%
  • Shipping (cost, options, handling and delay) 100%
  • Customer Service 100%
  • Overall Experience 100%